The virus is spreading as a disease (so far over 90,000 people infected and over 3,000 dead) but is also spreading a lot of confusion. As a pathogen (a...
Health Literacy has been understood as literacy applied to health information. But we now know that communication is a dialogue, so even at the federal level, folks understand the...
I was asked this question by a group of non-fiction writers. The bottom line: all content developers, even marketers and advertisers, can learn a huge deal from plain language...
How do we promote successful written communication? “Plain language is clear language. It is simple and direct but not simplistic or patronizing.” Nick Wright Writing is a decision-making process...
Language is key at the doctor’s office. Improving physician-patient communication can have huge benefits. In fact, an AHRQ study found that after implementing a health literacy initiative to improve...
In my latest article on the ATA Chronicle, the flagship publication of the American Translators Association, I explore passive voice. The title of the article is “Passive Voices Peace:...