Covid-19 is causing the most disruptive effect on lifestyle seen in the 21st century. The news on global climate change didn’t prompt people to change habits. The international economic...
The virus is spreading as a disease (so far over 90,000 people infected and over 3,000 dead) but is also spreading a lot of confusion. As a pathogen (a...
Health Literacy has been understood as literacy applied to health information. But we now know that communication is a dialogue, so even at the federal level, folks understand the...
I was asked this question by a group of non-fiction writers. The bottom line: all content developers, even marketers and advertisers, can learn a huge deal from plain language...
I am a Plain Language Expert who travels the world teaching, speaking, and consulting on better written communication. I am also a busy mother of three kids in their...
How do we promote successful written communication? “Plain language is clear language. It is simple and direct but not simplistic or patronizing.” Nick Wright Writing is a decision-making process...
Language is key at the doctor’s office. Improving physician-patient communication can have huge benefits. In fact, an AHRQ study found that after implementing a health literacy initiative to improve...
I am so excited to announce that I have partnered with Plain Language academy to teach my new course Plain Language 2.0 and Health Literacy. In case you didn’t...
How fitting that the 2019 Plain conference, whose theme was “Clear communication – clear results” was in Norway! The true north of plain language is actionable communication and, as...
If you grunt at the sight of the word “grammar,” you are not alone. But, I’m here to tell you it is a conditioned response to utterly bad English...